Frequently Asked Questions
Who are we?
We are a professional team with deep roots in the industry since 2005. Our dedicated workforce consists of 11-50 skilled professionals committed to delivering high-quality products and services.
How to place an order?
You can fill out your Order List through our online inquiry system. Alternatively, you can directly reach out to our sales team. We will provide feedback and process your request as quickly as possible.
What are your payment terms?
We support multiple payment methods to suit different needs, including T/T, Paypal, Western Union, and Alibaba Trade Assurance.
What are the available delivery ways?
We offer a variety of shipping options including Express delivery (DHL, TNT, FEDEX, EMS), air shipping, and sea shipping to meet your specific requirements.
How long is the delivery period?
Typically, the delivery process takes approximately 10-15 working days, depending on the order specifics and destination.
Do you offer samples?
Yes, we provide samples. Please note that customers are responsible for the freight fees. In some cases, sample costs may be waived based on the final purchase quantity.