Q
Are you a factory or a trading company?
We are a specialized company integrating manufacturing and trade. We collaborate closely with multiple top-tier OEM factories, backed by our own core technical team and independent quality control center. This enables us to combine the expertise of a factory with the flexibility of a trading company, delivering the most cost-effective products and the most efficient services to you.
Q
Do you have any relevant quality certifications? (e.g., ISO 9001)
Yes, all our partner factories hold ISO 9001 quality management system certification. Additionally, we strictly enforce internal quality inspection procedures based on international standards (such as DIN/ISO) to ensure consistent reliability in every shipment.
Q
Can I get a free sample?
Absolutely! We're more than happy to provide samples for testing to potential clients. For standard products, samples are typically free of charge—you only need to cover shipping costs. This allows you to verify our product quality with zero risk, serving as the first step toward establishing a partnership.
Q
Do you have a minimum order quantity (MOQ)?
Yes, the minimum order quantity depends on the specific product category. For standard in-stock products, we offer highly flexible MOQ options to support your trial orders. For customized specifications or packaging, please consult with our team to obtain details.
Q
What is the typical production and delivery lead time?
For standard items, delivery is typically arranged within 7 to 15 days. For bulk manufacturing or OEM orders, the production process takes approximately 20 to 30 days after the initial deposit and specification approval, depending on the seasonal demand.
Q
What payment methods are accepted for transactions?
We accept various secure payment options including Telegraphic Transfer (T/T), Letter of Credit (L/C) at sight, and online trade assurance. Specific terms can be adjusted based on the size of the order and the partnership duration.
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